Monday 20 November 2017

Nigerians to Have 14 days Grace After Data Expire

The Nigerian Communications Commission (NCC), is set to trouble a directive to network operators to give a 14-day window to subscribers to allow them roll over their unused data.

The Executive Vice Chairman of NCC, Umar Danbatta, said this in a declaration on Wednesday in Lagos.

Mr. Danbatta spoke at the NCC Special Day on the simply concluded 2017 Lagos International Trade Fair.

The govt vice president stated that subscribers would accept the 14 days grace, even supposing they do not renew on the date of expiration of  their data.

"NCC also recognises that consumer should be treated as a very important stakeholder in the scheme of things as far as service delivery is concerned.
Let me recall that in the 8-Points Agenda of my administration, the issue of empowerment and protection of the consumer occupied the sixth position."

"The vision in this agenda is to protect consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services."

"The strategy which we have adopted in achieving these agenda is to strengthen initiatives to educate and inform consumers in the use of communications,’’ he said.
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